Security & Privacy

How We Handle Your Data

ReplyDaily is built on the principle of minimum necessary access. We only request the permissions we need to do one thing: reply to your Google reviews.

Google OAuth Permissions

When you connect your Google Business Profile, you explicitly grant ReplyDaily access via Google's official OAuth 2.0 protocol. We request only the minimum permissions required:

business.manage

Read your Google Business Profile reviews and post replies on your behalf

userinfo.email

Verify your Google account identity during login

userinfo.profile

Display your name in the dashboard

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Gmail / Drive / Calendar

We do NOT request access to your email, files, or calendar

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Google Ads / Analytics

We do NOT request access to your advertising or analytics data

You can revoke ReplyDaily's access at any time from your Google Account permissions page.

What We Store

OAuth tokens

Encrypted access and refresh tokens to maintain your Google connection. Never stored in plain text.

Review data

Review text, star ratings, and reviewer names — used only to generate appropriate replies.

Reply history

A log of replies posted on your behalf for your dashboard and analytics.

Account settings

Your brand voice preferences and custom reply instructions.

What We Never Do

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Sell your data to third parties

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Access your Gmail, Google Drive, or Google Calendar

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Post anything other than review replies to your Google Business Profile

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Share your business data with other ReplyDaily customers

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Use your review data to train AI models for other businesses

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Store your Google account password (OAuth only — no passwords ever)

Data Retention & Deletion

When you cancel your ReplyDaily subscription, your account data is retained for 30 days to allow for reactivation. After 30 days, all data associated with your account — including OAuth tokens, review history, and settings — is permanently deleted.

To request immediate deletion of your data, contact us at info@replydaily.com. We will process deletion requests within 7 business days.

GDPR & CCPA

ReplyDaily is committed to compliance with applicable privacy regulations including GDPR (EU) and CCPA (California). You have the right to:

Access the personal data we hold about you

Correct inaccurate data

Request deletion of your data

Export your data in a portable format

Withdraw consent for data processing

Lodge a complaint with your supervisory authority

To exercise any of these rights, contact us at info@replydaily.com.

Questions about our security practices?

Contact Us